Get A Virtual Phone Number for Your Business
Whatever Your Size, Enjoy A Big Company Image With A Professional Phone Number
Take Calls In Professional Style With A Virtual Business Phone Number
Your phone is essential to your business. Especially if it’s the primary way your customers contact you, it needs to be reliable and always ready to receive calls.
Plenty of companies will sell you a new virtual phone number — plus a bunch of additional phone lines or internet add-ons that jack up the price. Getting a business phone requires multiple steps, and often comes with costly features you don’t even need. It can easily become overwhelming.
However, setting up your phone is only half the battle. When you answer the phone, customers are already forming their first impression of you. No matter what industry you’re in, you want that impression to be one of professionalism and competence.
So, you need a straightforward phone system that’s easy to use and gives customers a great impression of your business from the first time they call.
At AccessDirect, we’ll help you with both.
We provide virtual phone numbers and answering systems for businesses of all sizes. At minimum, all of our plans include:
- A local US/Canadian number or a toll-free number
- A customizable, virtual answering service
Need a local number for your small business? We have numbers available in nearly every city in Canada and the United States.
Maybe you’re a small business that’s outgrown a local number. At AccessDirect, we can outfit you with a memorable toll-free or vanity number that exudes a professional image to your customers.
You can also choose to use the phone number you already have, so your loyal customers still know where to reach you. From convenient voicemail-to-email solutions to single call-transfer systems for solopreneurs, we’ve got the perfect plan for your needs.
What Customers Say About AccessDirect
Manage Your Phone Calls with Ease
In addition to a virtual phone number, we also offer several no-nonsense features essential for modern business communication. But you don’t have to figure it all out for yourself. Our team at AccessDirect will set up all of these features on your behalf so you can focus on what really matters — running your business.
Professionally Recorded Greetings
We’ll write and record custom professional greetings that reflect positively on your brand and support your customer service efforts. Send us a list of ideas or a full voicemail script. We’ll workshop it until you like it and take care of the rest.
Individual or Department Extensions
Make it quick and easy for callers to reach exactly who they need, when they need them. With a single number, you can offer several individual or department extensions.
Voicemail Transcription
Whenever you receive a voicemail, it will include a transcription of the message itself. You’ll be able to read the voicemail directly from your email.
Dial-by-Name Directory
Project a big-company image and offer a valued service to your callers with a dial-by-name directory that helps callers find their desired contact fast. Our automated front desk system answers calls and transfers callers quickly and easily.
Music on Transfer
Holds and transfers are often inevitable. Provide your callers with a welcome music break — one more way of projecting a high-end image for your business.
Find-Me Call Routing
Find-me/follow-me call routing helps your callers avoid voicemail and connect with a real person every time by automatically routing calls to the next available person (based on a predetermined sequence).
Fax to Email
Just as your voicemail messages can be converted to text, so can your incoming faxes. It’s one more convenient way to help you stay on top of what’s happening in your small business from wherever you are — conveniently.
Virtual Call Management
Put the worry of missing an important call behind you. You’ll enjoy peace of mind while your callers benefit from high-end, professional call response services.
Custom Solutions
We offer flexible plans so you’ll only pay for what you need. Every business is unique — we offer a wide range of virtual receptionist options you can customize to fit your specific needs.
Give your business the professional boost that only a state-of-the-art virtual phone system can provide.
Who Needs A Virtual Phone Number?
Besides helping you stay connected to customers regardless of location, there are several other reasons you need a virtual phone number to help your business grow:
- Take Back Your Cell Phone: Now that your business has grown, your pocket is buzzing all the time with customers fighting for your attention. We can help you move your phone number from your cell phone to the cloud so you can upgrade seamlessly without confusing customers.
- Local Branding: If you’re a new business wanting to establish your brand, a virtual phone number can help with that. A local number communicates to residents that you’re part of the community, something that more and more people are coming to value.
- Answer Calls Easily Looking for a better way to handle calls? A virtual number through AccessDirect comes with a wide range of features to help you manage your calls 24/7/365.
- Convey a Bigger Presence: Perhaps your business started with one location in one city and grew to multiple locations in multiple cities. Congratulations! It’s time the rest of the world knew about it. Get a central toll-free number where all your customers can reach you, and start conveying your presence as a growing enterprise. Otherwise, you can get multiple local numbers to keep that small-business feel accessible to each community you operate in. Then, you can list multiple phone numbers by location on your website and connect them all through a single answering service. Whether you’re establishing your business in one location or one hundred, we can help.
Whatever the reason, establishing a local business number through AccessDirect is a seamless way to ensure callers are able to reach you, whenever and wherever.
Virtual Phone Number Packages For Businesses of All Sizes
A virtual phone number from AccessDirect is backed by the best service in the business telephone industry. You’ll enjoy:
- No contracts or set-up fees
- Live support before, during, and after the sale
-
The ability to work with the same customer service representative
whenever you call with a support request for your virtual phone number - Local phone service that can fit your budget
Maybe you don’t need every single feature we have to offer. That’s okay. We offer 3 tiers of phone system plans designed to provide small businesses and big enterprises with the features they need at an affordable price. Each plan can also be customized, so you get a unique service setup that helps you reach your goals:
DIRECT EXECUTIVE
Single Call Transfer & Voicemail System
The perfect solopreneur solution. Enjoy one mailbox that can transfer your callers to any phone of yours, as well as voicemail to email and voicemail transcription. Take your calls at home or on the road, wherever and whenever you need.
$19.95 / per month
DIRECT RECEPTIONIST
For Small Businesses with 2-25 Employees
Our best-selling small business plan. Present your callers with a list of extensions that let them reach individuals or departments quickly and easily. Connect your entire workforce with one phone number, whether they’re in the office or the field.
Starting at $27.95 / per month
DIRECT ENTERPRISE
FOR COMPANIES WITH 25-100+ EMPLOYEES
The ideal phone system for larger companies. Utilize our Direct Receptionist features and capabilities scaled up for larger businesses. We’ll help build a custom solution that fits your unique needs, no matter how many offices or employees you have.
Starting at $99.95 /per month
What Is Included In All Business Phone Plans:
Your AccessDirect virtual receptionist comes with the best service and support in the industry. We go beyond the basics to provide you with everything you need to convey a big business presence and brand, regardless of the size of your business. With our automated receptionist system, you’ll benefit from:
- Local or Toll-Free Number: All our systems come with a local or toll-free number for your callers to call directly. You can also forward calls to your existing number at no additional charge. Vanity toll-free numbers are available as well.
- Multiple Greeting Options: Play different greetings for when you’re open or after hours. You can also customize greetings for holiday closures.
- Use Your Existing Number: We’ll help you get call forwarding in place that lets you leverage our features on your current phone number. Gain the benefits of a professional phone service with your existing business line.
- Simultaneous Calls: Never worry about your callers getting a busy signal again. Our system will immediately answer every call that comes in, no matter how many customers are calling.
- White Glove Customer Service: We will set up your account, assist you with changes, and answer any questions you have about the service. We provide live, US-based support from people who know your name and your business.
- Professionally Recorded Greetings: Impress your callers with professional greetings recorded by our staff of trained voice actors. Craft the perfect message script with help from our knowledgeable representatives.
- Online Account Manager: Review your call logs, update your notifications, listen to messages, record greetings, and much more from our convenient online dashboard.
- Voicemail to Email: You’ll receive an email (or text!) within seconds any time a voicemail is left, with the message attached as an MP3 file. No more having to call in to listen to messages!
- Voicemail Transcription: Our auto-generated voicemail transcription service lets you quickly read your caller’s voicemail and gather the information you need. It’s perfect for when you’re unable to listen to the message or need to prioritize callbacks.
Optional Add-ons With Any Plan
- Business Text Messaging*: Send and receive SMS messages through your AccessDirect local telephone number.
- Dedicated Fax Number*: Receive faxes via email and send your faxes online. Includes a local or toll-free number.
*Additional charges apply.
Set Up a New Local Phone Number with AccessDirect
When you buy a virtual phone number through AccessDirect, you get peace of mind and the confidence that your callers will reach you.
With our service, we can help you with forwarding or moving your number to our system ( “porting”) or selecting a new number. Either way, we’ll host your number in our cloud system so you can access and program it however you want, whenever you want. We’ll help you every step of the way as you make the switch, so you have confidence that your new local number and answering service works the way you want it.
With our customer service professionals to assist you, you can craft a script for your greeting and menus that direct callers to individual extensions or departments. You can change greetings and extensions whenever you want — you can even call us to do it for you!
Best of all, you’ll save money over legacy systems like AT&T. These plans cost at least $84/month, and you have to tie it to your internet provider. If you don’t get everything you want, you’ll likely have to pay extra to fill in the gaps. You’ll receive a lot more benefits and flexibility in the cloud with AccessDirect.
How Does Virtual Phone Number Setup Work?
First, we’ll set up your account on a test number to make sure everything is programmed exactly the way you want it in a completely clean environment separate from live callers. Our risk-free test environment makes it so you can make sure everything works smoothly before you go “live” with your new number.
We can also provide extensions for all your departments or individual employees. Calls to your local phone numbers can be routed to the desired extensions promptly with our sophisticated virtual receptionist tools. The automated attendant system answers all calls with a customized, professionally recorded greeting. From there, callers can be routed to the appropriate extension — whether that’s a voicemail box, a 24/7 help desk, a specific department, or straight to your cell phone.
Our virtual phone system works with all your existing devices — cell phones, VoIP phones, and traditional landlines are all compatible. This means you won’t need to purchase any new hardware. Our Find Me/Follow Me technology ensures you never miss an important call. Callers can be routed to as many numbers or devices as you need, wherever you are.
- Want calls to come to your cell phone only during business hours? No problem. We can program each individual extension to send calls to your phone or straight to voicemail during the hours you choose.
- Want personalized voicemail recordings for each extension? Our customer service team can easily set that up for you, and will even record each message.
- Need a single mailbox that can send messages to multiple people? We can do that too. Messages can be sent to multiple email addresses. We can even send text notifications if you prefer.
- Need a customized 1-800 number for your business? We’ve got that too. For the same price as a local number, you can set up a custom toll-free vanity number of your choice, with all the same features of other packages.
You’ll be amazed at how easy it is to manage your business communications with assistance from AccessDirect. Our team of professionals can help get your phone service “dialed-in” exactly how you want it.
At AccessDirect, We’ve Got You Covered!
Since 1997, AccessDirect has provided affordable voicemail, fax, and auto attendant solutions to businesses of all sizes.
Our first priority is to provide exceptional customer service. That’s why our US-based support team is regularly available to assist you with finding and customizing the perfect plan to match your specific needs. We have local phone numbers available in all areas in the United States and Canada, plus customizable toll-free numbers to align with your brand.
We want to help you connect with your callers — so they keep calling back. Contact us to get your virtual number today.