As a small business owner, you know how hard it can be to keep your expenses low and ensure your day-to-day operations remain smooth. For most small businesses, incoming phone calls are your first chance to project a professional image to your customers. But expensive, hard-to-use equipment can hurt both your relationship with your customers and your bottom line.
You can avoid these problems with an affordable, equipment-free, and easy-to-use virtual PBX system.
Whether you’re a solo entrepreneur, a small business of two or three employees operating in a single office, or a team of professionals working remotely across the country, AccessDirect has the perfect hosted PBX system to meet your specific needs. Our systems are designed so you can always be reached by your customers, which will increase your productivity and give your business a professional, polished appearance.
Hosted PBX system are ideal for small businesses because they can be a more cost-effective solution for managing calls. Instead of hiring a receptionist, you can incorporate a virtual phone system with a professionally recorded automated attendant. A hosted PBX system answers your phone every time, even when you get busy, and ensures that your customers get directed to the right department or team member.
Not all hosted PBX system are the same. You can choose from:
This system uses landlines to make and connect calls. You may already have this in place if you have a traditional phone system. The main disadvantage is that it relies heavily on hardware and will require a phone answering system or receptionist to take your calls. Changing your system will also generally mean purchasing hardware and using the services of IT professionals.
This in-house system lets you make calls over the internet with some hardware. It is not as easily scalable as virtual PBX phone systems because you still need to add hardware and involve technical professionals. It is similar to a traditional hardware system, but it employs VoIP or internet data to make and receive calls.
Also known as a cloud or virtual PBX telephone system, these solutions are offered by a provider and located off site. You will not have to purchase hardware upfront or hire a team of IT professionals. A hosted PBX system is very popular for any small business today because it can grow as your company does. You can easily add features and extensions as needed or change your outgoing message without having extensive technical expertise.
How can you be sure if a traditional, VoIP, or virtual PBX telephone system is the best choice for your company? Here are some questions to ask:
If you have a phone number you have printed on marketing materials or that your customers are already familiar with, AccessDirect lets you keep that number. This prevents you from having to reprint business cards or make costly changes to advertising.
You can establish a local presence in many locations without having a physical office in multiple cities by obtaining a virtual phone number. You can appear to have an office in New York City and be located anywhere in the U.S. Local numbers let your customers call you without long-distance charges and can make your business seem more approachable and locally-focused.
With a virtual phone system, your callers can connect with you no matter where you are located. If you have contractors or team members who work in the field or work from home, a virtual system makes it appear that you all work in the same location. Your customers also won’t have to try to remember multiple numbers, since the system lets them dial one main line to reach the entire team.
If the answer is yes, it will make their jobs easier — but it may eliminate the need for a receptionist altogether. If you do not currently have a staff member to answer and direct calls, let a hosted PBX system manage that for you. You can redirect personnel funds towards other aspects of your business, yet still have a professional greeting for all of your callers.
A disaster recovery plan is a great reason to use a hosted PBX system. It ensures that all of your voicemails and faxes are not lost in case of a disaster.
When you are anticipating adding staff, it is important to know that virtual phone systems are designed to grow with your company. You can add different greeting messages, different departments, and new extensions as your company grows or as your seasonal needs change.
Call features are key to making your system work best for you. At AccessDirect, we are always looking to stay current with the latest phone technology features to provide our customers. If you think you will need voicemail transcription or any additional features, it’s easy and fast to add them to your phone system.
AccessDirect’s virtual PBX phone systems come with several features designed to help your business. Some of our most popular features include:
AccessDirect is a leading provider of virtual PBX systems. Our small business phone systems allow you to compete with bigger companies by providing a state-of-the-art, friendly, and professional first impression for your callers. Best of all, our virtual PBX systems are affordable. You don’t have to pay for expensive hardware or complicated systems.
With a virtual PBX system from AccessDirect, you’ll enjoy many great features, all of which are designed to help your business operate easily and efficiently. Also, we let you keep your existing phone number, making the transition seamless. If you prefer a new number, we can get you a new local or toll-free number for your business. Improve your company’s communications with your customers and discover how a professional virtual PBX system will improve your brand.
As a small business owner, you’ve got plenty of demands on your time. That’s why AccessDirect provides industry-leading customer service, something that we take a lot of pride in. Unlike our competitors, we’ll set up your entire virtual PBX phone system for you, and even provide professionally-recorded greetings for your virtual PBX system at no extra charge. And don’t forget that with no physical equipment to maintain, our systems require virtually no maintenance, offer low costs, and increase your customers’ satisfaction. We host everything so you don’t have to.
We’re a small business, too, and we understand how important it is for small businesses to have the support and services they need. We’ve built our company on this premise so you always get the service and answers you need, when you need them. We reply promptly, and our professional team is always willing to work hard to assist you.
Being a small business, we understand and appreciate how important it is to find solutions that will put you ahead of the competition and keep you looking polished and professional. That’s why AccessDirect offers an affordable and exceptional virtual PBX system for business owners just like you.
Find out how we can help your specific business with our virtual PBX services by getting in touch with us today. Call 877-599-6500 or contact us for more information about our virtual PBX phone systems.
