How a service call turned into a set of business voicemail greetings for Bluefoot Pirates
A few weekends ago, I received an after-hours emergency message from AccessDirect customer Jack the Pirate. I called the toll free and local numbers he has with us to test them first. A gruff voicemail greeting came on in pirate speak and walked me through my options to request information, directions or booking — everything was working as it should. Then I called Jack. We quickly figured out that the issue was his email with the voicemail messages attached had started going to his spam folder. Marking those messages safe solved the problem.
As we were wrapping up, I mentioned to Jack that AccessDirect could help him find voice talent to make his outgoing pirate voicemail greetings sound even better. Bluefoot Pirates provides pirate-themed adventure cruises for kids , and many of his customers are parents who received their first exposure to the cruise experience by phone — his unique, custom voicemail served to illustrate for his potential clients that every detail of the cruise experience is whimsical and fun for the whole family, but his current voicemail greeting, recorded by Jack himself, wasn’t exactly the most convincing pirate voice. Jack was interested — what better way to set the stage and ignite interest than having a real pirate answer the phone.
By coordinating with an AccessDirect partner, Voices.com, Jack was able to select from a pool of voice talent auditions and select the voice that he and his staff liked the best. The results were outstanding! Click on the audio files below to listen to the Bluefoot Pirates’ great new business voicemail greetings.
Main Greeting Message
Advertising – On Hold/Transfer
Directions to Bluefoot Pirates
General Voicemail Greeting
New Voicemail Greetings Delivered
Less than a month after the initial emergency call, we uploaded the new pirate greetings to play for callers to Bluefoot Pirates. This time, I received a “thank you” call from Jack, not only for helping solve an email issue, but for suggesting the idea of professionally recorded pirate greetings. We both had a laugh at how a Saturday emergency call turned into a great opportunity, serendipity at its best!
Jack is no land lubber, and like many busy small business owners, small but important details in marketing fall through the cracks — it never even crossed Jack’s mind that it would be so simple to hire a professional voice talent in order to increase the effectiveness of his phone service. At AccessDirect, we take pride in listening to our customers needs and setting up the best solutions, customizing virtual PBX phone systems and professional voicemail greetings that are just right for each customer. With an emphasis on personal service, we help small businesses sound bigger and more professional, or in this case, sound like Jack the Pirate.
If you want to book a pirate adventure, or learn more about pirate cruises, give Jack a call at Bluefoot Pirate Adventures in Ft. Lauderdale, FL. If you’re in need of a professional phone system customized specifically to the needs of your small business with more professional voicemail greetings, call AccessDirect.
