The humble fax may seem like a business tool of a bygone age. The truth however is faxing remains a highly secure method for sending and receiving documents. Industries that operate with security or privacy demands like banking, real estate, and medicine often require information be sent via fax, making it a necessity even today.
While faxes remain vital, fax machines themselves belong in the past. Relying on outdated machines – and the expense of toner and paper – is no longer the only way to send fax transmissions. Online faxing has brought sending and receiving faxes into the 21st century.
Now you can send faxes online as a PDF file and receive them in your email, letting you leverage the safety and security of fax technology without the need for a bulky physical fax machine. AccessDirect offers fax to email service as a feature because we know how important a tool it is for small businesses. With our virtual fax service, you will always have a fax machine right at the palm of your hand.
Case Study: Trucking Company Gives New Meaning to Mobile Faxing
Truck drivers often need access to dedicated fax lines to send and receive documents, which is difficult to manage on the road. It is also expensive, with most truck stops and roadside service centers charging as much as a cup of coffee or more per page. These costs can quickly add up for both drivers and the companies they work for. Switching their drivers from a physical to an online fax number helped one freight company solve this common issue.
A small trucking company contacted us to see if there was a more affordable and convenient option for their fax needs. They were paying for multiple fax lines in several states, which could be forwarded to from their main fax number in Tennessee. With the owner being on the road most of the time, however, this required someone to be on call at all hours when the fax lines had to be manually forwarded. This caused not only frustration, but serious interruptions in their business, and was affecting the company’s reputation. They contacted AccessDirect to see how our online fax solution could help.
After speaking with one of our friendly US-based representatives, we were able to create a custom online fax solution for their business. First, the business owner ported their existing fax numbers to us, so that their many fax numbers were all managed by the same provider. Those numbers were then linked to their account, accessible through their internet browser or a convenient mobile app. We then programmed their account to receive fax to email, so they could easily retrieve fax documents from their inbox. Thanks to our virtual fax service, there was no longer a need for on-call employees, confusing number forwarding, or stops at travel centers to send documents. Drivers could now send or receive a fax from a computer or mobile phone.
ONLINE FAX: GOOD FOR THE ENVIRONMENT AND YOUR BOTTOM LINE
Beyond the convenience and accessibility benefits of a virtual fax to email service, the potential savings to your company should also be a contributing factor to your decision to make the switch. While you can tangibly see the costs of toner and paper on your bottom line, there are also hidden costs to consider – the storage footprint of a machine, the burden to your staff, lost time to purchasing supplies, power consumption, and the headaches of trying to fix a malfunctioning device. With our online fax service, those costs will instantly go off your books. We will manage your virtual system and take care of any issues that may arise.
There is an additional and substantial environmental benefit to using online fax services to consider as well. By making your fax transmissions completely electronic, your company will be contributing to a more sustainable future. All you will need is an internet connection and a computer or smartphone to send and receive the documents that otherwise would be cluttering up your office – and then your landfill. A virtual fax service is an easy and sustainable way to either start or continue your journey to becoming a paperless office.
Send and Receive Online Fax Messages Quickly and Easily
Our online fax service gives your business the convenience and security of a fax machine without the overhead and space needed for the machine and its supplies. When your customer faxes your dedicated virtual fax number, your service answers the call, converts the document to PDF, and forwards it to any email address or addresses. To send a fax, simply log in to your online dashboard or mobile app, upload the file, enter the recipient’s number, and press send. Best of all, we can send and receive multiple fax transmissions simultaneously, saving you time and callers never get a busy signal.
AccessDirect has made electronic fax services a signature part of our platform since we started in 1997. Take advantage of our online fax service as a standalone feature or combine it with a fully virtual phone system. We can help you start receiving faxes online through your existing fax number or help you find a new local or toll-free fax number to connect to your fax to email service.
Fax to Email Service Benefits
- Send and receive multiple faxes simultaneously – no more busy signals
- Faxes are clear and easy to read
- Avoid fax machine issues like paper jams and empty toner cartridges
- Store faxes electronically in any format and retrieve them easily
- Send and receive faxes from your computer, tablet, or smartphone
- Receive faxes via email 24/7, even without a fax machine
- No special fax to email software to buy, download, or install
- Save money on stationery, ink, toner cartridges, and paper
- Access to your fax documents when not in the office
- Email and/or text notification for new fax messages
Online Fax Service Can Be Used With All Our Plans
A single mailbox for either voicemail or fax. Receive your messages or your faxes via email so you can respond to your customers no matter where you are. Transcription of your voicemails helps you manage your business and respond to messages faster.
The perfect single businessperson solution. One mailbox that can transfer your callers to any phone of yours along with taking and transcribing voicemail. Answer calls at home or on the road, wherever and whenever you need to.
The ideal small business solution. Present callers with a list of extensions for individual people or departments quickly and easily. Connect your whole team under one number whether your employees are in the same office or working remotely.
The ideal big business solution. Utilize the same Direct Receptionist features and capabilities, scaled for the largest businesses. Work with AccessDirect to build a custom solution that fits your unique need, no matter how many offices and employees you have.
An Innovative Virtual Fax System Backed By Excellent Customer Service
Our local or toll-free number fax to email service not only provides you with a state-of-the-art, convenient, and affordable virtual fax solution, but also comes with the outstanding customer service that AccessDirect is known for. When you work with us, you will benefit from:
- Customized set-up of your fax to email service at no additional charge
- Access to live U.S.-based support during regular business hours and emergency support 24/7
- No long-term commitments – our services are on a month-to-month contract
- The ability to speak to the same representative from sale to setup to service
- Timely updates regarding and quick resolutions to any problems or issues with your service
Online faxing can reduce your overhead costs and your environmental footprint. Let AccessDirect us help you and your company start saving by going green with a fax to email solution. Ready to make the switch to an online fax number and an ink-and-paper free fax option? Call 877-599-6500 to learn more and get started with a free trial of our fax to email service today!