Insurance Solutions

Sample outgoing greeting, free customization and free professional recording provided.

“Thank you for calling ABC Company. Please leave a detailed message after the tone and a member of our staff will return your call as soon as possible. Thank you!”

The Direct Messaging program gives you a simple yet powerful single voice mailbox. Any callers to your Direct Messaging program will hear a professionally-recorded greeting that prompts them to leave a message. When they do, you receive a copy of that message via email, with both the sound file and the text transcription of the message.

Your Direct Messaging program may also be used as a fax-to-email mailbox, letting you use the number we provide for you as a business fax number, able to receive your faxes as PDFs delivered straight to your email. You can also send faxes through our web interface or our mobile app, making it easy to manage your faxes from anywhere.

• Fax to Email – Send and receive faxes online
• Email Delivery & Transcription – Easily read and respond to your critical messages.
• Easy to Use – Manage your program through our web interface or mobile app.
• Professionally Recorded Greeting – Your greeting will be recorded by a member of our recording staff, free of charge.

The Direct Messaging program has both a monthly and annual pricing plan, with $19.95 per month or $9.95 per month for a full year’s service up front.

Sample outgoing greeting, free customization and free professional recording provided.

“Thank you for calling ABC Company. Please hold while your call is being transferred.”

(the call is transferred. If no one is available to answer, the caller hears the following.)

“We’re sorry, but no one is available to take your call at this time. Please leave a detailed message after the tone and a member of our staff will return your call as soon as possible. Thank you!”

The Direct Executive program gives you a single mailbox that can efficiently handle all your calls. Callers hear a professionally recorded greeting introducing your company, and then the caller is transferred out to speak to you live. Calls can be transferred to a land line, a cell phone, or a VOIP phone number, sequentially or simultaneously, so you can take calls no matter where you are. If you are unable to take the call live at that time, the caller then goes to your voice mailbox, and you receive a copy of their message via email, containing both the sound file and the text transcription.

You can also use your Direct Executive program as a fax-to-email mailbox, giving you the capability of handling your calls, your messages, and your faxes all under one phone number. You can use a new toll-free or local phone number from AccessDirect, or use your existing business number.

• Call Transfer – Take calls no matter where you are.
• Email Delivery & Transcription – Easily read and respond to your critical messages.
• Easy to Use – Manage your program through our web interface or mobile app.
• Professionally Recorded Greeting – Every step of your program can be recorded by a member of our recording staff, free of charge.

Try out our Direct Executive program today! Your program will be fully set up and recorded before beginning your trial, and the program is just $19.95 per month after signing up. Managing your business communications has never been simpler or easier.

Sample outgoing greeting, free customization and free professional recording provided.

“Thank you for calling ABC Company. Please choose from one of the following options to route your call. For Customer Service, please press 1. For Sales, please press 2. For Billing, please press 3. This greeting will now repeat to allow you more time to make your selection. Thank you!”

The Direct Receptionist program has everything a small business needs to handle their incoming calls. Callers to your Direct Receptionist program will hear a professionally recorded greeting presenting a list of options to choose from, be that individual employees or departments. Selecting an extension transfers the call to that person or department to speak to the caller live, and if no one answers, the caller can leave a voicemail, and the extension holder receives a copy of that message via email with both the sound file and text transcription of that message.

The extensions can be customized to fit your needs, with Information Only extensions giving hours of operations, directions, a list of daily specials, or answers to frequently asked questions that don’t need a live person from your company to answer over the phone. Each extension can transfer to multiple numbers, hunting between them or ringing them all at the same time.

• Multiple Extensions – Better direct your callers to the member of your team that can best help them.
• Name Directory – Allow your callers to enter the name of the person they wish to reach, even if they don’t know their specific extension number.
• Call Transfer – Take calls no matter where you are.
• Voice & Fax Mailbox – One number, multiple functions.
• Email Delivery & Transcription – Easily read and respond to your critical messages.
• Easy to Use – Manage your program through our web interface or mobile app.
• Professionally Recorded Greeting – Every step of your program can be recorded by a member of our recording staff, free of charge.

There are multiple Direct Receptionist programs to choose from, depending on the number of extensions and the number of calls that you need. With prices starting at $27.95 per month for a three-extension program, we will work with you to make sure you are on the right program for your needs once you have completed your free trial to see how the system can work for you.

Sample outgoing greeting, free customization and free professional recording provided.

“Thank you for calling ABC Company. Please choose from one of the following options to route your call. For new inquiries, please press 1. If you are an existing customer, please press 2. For our New York office, please press 3. For our Los Angeles office, please press 4. This greeting will now repeat to allow you more time to make your selection. Thank you!”

The Direct Enterprise program is functionally the same as the Direct Receptionist program, but scaled up to cover the unique needs of larger businesses. If you have multiple offices all throughout the city or state but want your calls handled under one number, routing calls to people in each location depending on the time of day or the nature of their call, the Direct Enterprise program can help you manage and route those calls. The Direct Enterprise program supports companies with hundreds of employees or thousands of calls per month, helping their customers get to the right person quickly and easily. We can also custom-build a program to meet your unique needs.

• Unite Multiple Locations – Bring together far-flung offices under one central number for all of your customers.
• Custom Solutions – Build the perfect program for your business from the ground up, with our staff working with you every step of the way to ensure your unique needs are solved.
• Multiple Extensions – Better direct your callers to the member of your team that can best help them.
• Name Directory – Allow your callers to enter the name of the person they wish to reach, even if they don’t know their specific extension number.
• Call Transfer – Take calls no matter where you are.
• Voice & Fax Mailbox – One number, multiple functions.
• Email Delivery & Transcription – Easily read and respond to your critical messages.
• Easy to Use – Manage your program through our web interface or mobile app.
• Professionally Recorded Greeting – Every step of your program can be recorded by a member of our recording staff, free of charge.

The Direct Enterprise options start at $99.95 for a twenty-five extension program, with more packages available depending on the number of extensions and calls your company needs. We will work with you during your trial to make sure you are on the best program and getting the best price for your needs.