AUTO ATTENDANT
An auto attendant presents callers with a menu of options to choose from direct them to the appropriate person or department.
PROFESSIONAL GREETING
The best way to greet your callers and create a stunning impression is with a professional outgoing greeting.
VOICEMAIL-TO-EMAIL
Receive and retrieve voicemail directly from your email inbox, and read your messages with an included voicemail transcription.
FIND-ME/FOLLOW-ME
Calls to your business number can find you through your cell phone, wherever you are located, with our find me call forwarding feature.
CALL SCREENING
Screen every call, accepting the call if you are ready to speak or rejecting the call and sending the caller to voicemail.
LOCAL PHONE NUMBERS
Get a local phone number in your area code, or give your business a local presence in another city, state, or province.
TOLL-FREE NUMBERS
Gain a bigger more professional presence with a toll-free number. We also offer vanity numbers for a lasting impression.
WHITE GLOVE SERVICE
Work with the same professional, US-based representative every time you need assistance. Consider us part of your company’s team!
Additional Virtual PBX Business Phone System Features
Online Dashboard
Update your virtual phone system settings or check calls & messages from any computer through our secure web interface.
Mobile App
Make changes to your system, review your call log, and listen to messages from any Android or iPhone device.
Daytime & After Hours Greetings
Create and set different greetings to play at specific times of the day. Available as a main system feature as well as individual extensions.
Holiday Greetings
Create and set a greeting to play only on holidays, letting your customers know that you’re closed while wishing them well.
Customized Setup
Customize your phone system options to work best for your company, working with our expert staff to ensure your program functions exactly as you envisioned.
Dial-by-Name Directory
Give callers the option to search for individuals in the company phone directory by entering in the letters in their name, using their telephone keypad.
Multiple Extensions
Our virtual phone system allows for set up multiple extensions for different people or departments in your office – such as sales, customer service, or shipping.
Information-Only Mailboxes
Give customers standard pre-recorded information about your company, such as hours, location, directions, special events, or product features.
Personal Greeting
A virtual phone line allows you to record your own personal greeting to welcome any incoming caller.
Music on Transfer
Plays professional music while callers are being transferred.
Simultaneous Calls
Accepts multiple simultaneous calls, without giving any caller a busy signal. Every call that comes into the system is answered by the system.
Text Notifications
The phone system notifies you instantly that a voicemail message is waiting for you by sending a text message to your cell phone.
Unlimited Storage
All calls and voicemails are stored indefinitely and are accessible at any time through your online dashboard or mobile app.
Disaster Recovery
Continually have your calls routed by the auto-attendant into voicemail even during a power outage or a telephone equipment failure.
Business Text Messaging*
Send and receive SMS messages through your AccessDirect local telephone number.
*Additional charges apply, contact us for more information
Dedicated Fax Number*
Receive faxes via email and send your faxes online. Includes a local or toll free number.
*Additional charges apply, contact us for more information
These are just some of the features of a virtual phone system. Take advantage of our feature-packed small business virtual phone system offerings and see just how easy it can be to stay connected with your customers and be productive from any location. Please call 877-599-6500 or contact us to speak to a customer service specialist. We can assist you in choosing the features of a virtual phone that are right for your business.