We help our clients reduce their costs and simplify their phones with our enhanced virtual PBX phone systems.  Our services work equally well for businesses with 1 or 10,000 employees.

With AccessDirect, you do not need to buy any new phones or expensive equipment. All of our small business VoIP phone systems are hosted virtually, and can be set up over the phone in as little as 24 hours simply by talking to one of our sales consultants.

AccessDirect is a good fit for any business that is interested in saving money and time. Our small business VoIP phone system is designed for companies that want to simplify their telephone operations, and make it easier to grow.

Yes.  You can either transfer your current phone number, or get a new one through AccessDirect. The same goes for your fax number.

Simple. You call us, and we set up your new service through phone and email. Later, you make changes using an easy web administration system.  The whole process takes as little as 24 hours.

Simply call our Midwest office toll free at (877) 599-6500 to speak to one of our helpful representatives. You can also pick your number and sign up online.

You are welcome to call us at any time for help. We are even available to help in emergencies, including after hours support.  Just call us at (877) 599-6500 and talk to one of the friendly representatives located in our Kansas City office.

No problem. Once we set up your program, we work with you to make sure it operates exactly as you intended. We are always willing to customize your program for you.

We offer the friendliest service around—along with upfront, hands-on consulting to ensure that you get the right program to fit your business needs. See why our customers love doing business with us.

We are a virtual pbx hosting company, located in the Midwest. For the past 10 years, we have helped customers all over the country create a more professional image and manage their calls better with our affordable business phone systems.  Learn more about us.

Yes, you can use your existing number. AccessDirect can tie into any of your phone numbers, be they an office line, toll-free number, or cell phone. You can also port your number to AccessDirect to lower your telephony costs.

AccessDirect can notify you of new messages in a number of ways. The most popular notification method is Voice to Email, which emails the voice mail message to you as a .wav file so you can click and listen on your computer speakers. You can also be notified via SMS text messaging, a call to your cell phone, and a page left on your pager.

Yes, AccessDirect offers an affordable fax-to-email option! Send faxes from our convenient online dashboard or mobile app, and receive them straight in your inbox as a PDF file. Go green and save on paper, toner, and the frustration a physical fax machine can cause.

The AccessDirect voice mail messages are emailed as .wav files and can be played on any smartphone that plays .wav files. .wav is a simple universal format that is widely supported.

Our trained sales team can take all of your information and custom-build your program for you in twenty-four hours. We don’t just give you a link to an interface and expect you to figure it out — we program your account for you so you don’t have to, and all you have to do is just start using it.

Find-Me/Follow-Me technology allows callers to reach you by dialing one number, no matter where you are. You can designate a list of numbers for the system to try whenever you receive a call. When a caller dials your Direct Executive number, the system calls the first number in the list, and if you do not answer, it “follows” the list to the next number and attempts to “find” you again. Your customers can reach you no matter where you are, allowing you to never miss an important call while taking care of other important business.

Yes, you can port your number to AccessDirect and let us be your toll-free or local carrier. You will still need a phone line or cell phone to take calls on. Porting your number to AccessDirect is a great way to save money and consolidate your communications costs.

Yes, you can change the order of your find-me numbers using our web interface, over the phone, or by emailing or calling a member of our customer service team. At AccessDirect, we enjoy hearing from our customers, and we’re happy to help you make changes and maintain your program.

Yes, we offer a selection of in-house music to play when a call is being transferred. We can even professionally record custom advertising on hold so your callers are being sold even before they reach a member of your staff.

Yes, we offer numbers in over eighty major metro areas and many more outlying areas. AccessDirect can help you create a local presence in multiple cities with our unmatched selection of local numbers.

No, our service is a hosted service. Your number will ring into our centralized telecommunications servers. The auto attendant features help tie your staff together using their existing phone numbers and phones. There is no equipment to purchase, no software to maintain. You do not need new phones, you can keep the phones you have, and there is no software to download.

Yes, AccessDirect allows you to take calls at one branch and transfer the caller to an employee at another office, all at the push of a button. It’s simple and seamless, and the caller never again has to hear “I’m sorry, you’ll need to dial…”

You can have anywhere from ten to a thousand extensions, however many you need, and we can program the account so the same extension can be reached from every location. No program is too big or too small for AccessDirect to serve.

We can serve any number of locations. Whether you’re linking two cross-town offices under one central number or presenting a unified message at all five hundred of your nationwide locations, AccessDirect can help.

Yes, we can set up a customized demo for you so you can try the system out and hear how it will work for you. Just give us a call at 877-599-6500 ext 12 and speak with one of our friendly sales representatives, and we’ll have the demo up for you within 24 hours.

Yes, AccessDirect allows you to take calls at one branch and transfer the caller to an employee at another office, all at the push of a button. It’s simple and seamless.

Yes, we can set up a customized demo for you so you can try the system out and hear how it will work for you. Just give us a call at 877-599-6500 ext 12 and speak with one of our friendly sales representatives, and we’ll have the demo up for you within 24 hours.

You can have anywhere from ten to a thousand extensions, however many you need, and we can program the account so the same extension can be reached from every location. No program is too big or too small for AccessDirect to serve.

We can serve any number of locations. Whether you’re linking two cross-town offices under one central number or presenting a unified message at all five hundred of your nationwide locations, AccessDirect can help.