AccessDirect Testimonials

“Before we got a phone system, I had to answer the phone all day long. Depending on who the call was for, I had to run through the brewery and try to find them and see if they were available. I’d put the person on hold, and it interrupted whatever I was doing and I couldn’t get anything done.

I did a lot of research looking for a system to use, and AccessDirect was super affordable. We didn’t have to change our phone numbers, and calls are directed to people’s cell phones, which is really cool.

Now that we have the system in place, calls can reach us wherever we are – whether it’s two separate buildings, or if we’re just out-and-about – and we get email notifications or a text message or both.

Our customers and vendors are really surprised at how quickly we can get back to them, and they love it!

It’s so much easier for our customers to reach us now!”

My company has been working with Access Direct and Valerie Martin for nearly 2 years. Their phone service is very reliable, professional, and has helped us manage an ever-increasing demand of phone calls. Anytime we need ANYTHING at all, whether it be changes to our messages, or how calls are routed, we call customer service and ask for Valerie and she promptly helps us every time with 5-star service and support. Keep up the great work!

“Your company has provided a great reliable service.  It is hard these days to find a credible company whose service is “as advertised”, but access direct is “as advertised.”  I thank you and wish the best for you and access direct.”

“Wanted to wish you a Merry Christmas and a special thanks for playing such a big part in my company with the service you provide.  I will be referring as many people as I can to your service in this next year.  It does not make sense for people to not have this service.”

“Thank you Matt Bowyer, and the rest of your team for your help with our Health Advantage Network much needed I.V.R. solution. Your quick response to EVERY technical support request has been amazing and we really appreciate your understanding of our customer needs. Thank you both most of all for a JOB WELL DONE AND DONE RIGHT!!! We intend to continue to be a referral to your services to our associates as well as a testimonial if ever called upon.”

“Please tell your on-call guy “THANK YOU!” for his quick response on Thanksgiving.  Customer service is a lost art and you guys always are on top of your game. Thank You!”

“Everyone liked the redo script that you had done this time around. Thanks again for your persistence and patience with me on this new endeavor. I would recommend you and AccessDirect to anyone. Thank you!”

“It is SO professional, I priced other companies, and they do not compare to your company! I will be setting up another corporation next month, and I will be using you once again! Thanks so much.”

“Your service is one of the few that we at C-HET Solutions can count on professionally.  Thank you so much for all that you folks do.”

“You answer your phone and when my cell phone dropped my call you even called me right back. It’s just that after waiting on hold with so many other companies it is refreshing the find one that actually calls you back.”

“I just want to say thank you for the great service today. I called to place my order around 10 AM and by 4PM, everything was up and running. You guys are great!”

“I am amazed time and time again how much service your company provide at a great cost! And your customer service is unbeatable! I’ve got my phone company on the changes right now, and I’m already playing around with my voice mail and features!!  How nice this will be!”

“Customer service has been outstanding, your service is the best thing we’ve had in years, and I hope we can work together for many years to come.”

“I look forward to working with you in the future (we set up tons of numbers each year, so I am sure you will hear from me again soon). I am going to encourage all of my co-workers to come to you to set these up for now on, as opposed to another company we use that doesn’t work so nicely.”

“Thanks a lot for your great assistance. We recorded the entire set of Hispanic greetings and each extension is directing us to the right place. We have a functional and professional voice message system. I really appreciate your dedicated attention to our needs.”

“It is refreshing that it is still possible in today’s business climate to find someone who is actually pleasant to deal with. I really look forward to us working together.”