Save on Phone Equipment

With a Virtual Phone System

Save on Phone Equipment With a Virtual Phone System

If you’re like most small business owners, you’re ready to put the latest technology trends to work for your enterprise. The problem is that it’s not always easy to ditch old or already-outdated equipment because new systems typically cost a lot of money, cut into your profit margin and create a ton of headaches.

With AccessDirect, you can keep your existing technology and get an affordable phone system with call routing, voicemail, fax and more. You can even get a new local telephone number or toll free number.

Best of all, with a telephone system solution from Access Direct, you can outsource all of your VoIP business phone system needs to us with a personalized, turnkey plan that keeps the service focus on you.

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How AccessDirect Works

AccessDirect uses the power of VoIP, or Voice over Internet Protocol, to smoothly and reliably transmit communications. You can keep your existing phone number, or add a new, local number in a market you want to target. You can also get the features you’re accustomed to, including call transfer and voicemail. With these systems, you can handle multiple callers with ease and have an auto attendant provide instructions. Unlike old-fashioned phone systems, there is no setup or maintenance with AccessDirect. With broadband working faster than ever before, call quality with AccessDirect VoIP business phone systems is outstanding.

A VoIP small business phone system from AccessDirect can:

Act as a virtual receptionist. Eliminate missed calls and busy signals with a virtual receptionist, and you’ll simplify communications and provide better customer service. Reduce overhead as your virtual receptionist answers and transfers callers to the right staff member — even when those employees work in remote locations.
Give your business access to a local number. Looking to target customers in an important market that’s far from your home location? With AccessDirect, that’s easy. We give you access to local phone numbers in many of the most dynamic markets in the country. A local presence can make your business more desirable to potential customers, many of whom may prefer to work with a local, but well-established, business.
Make your business look bigger. Having a virtual receptionist offer multiple extension options, even if all of them forward to the same person, can give your callers the impression that your business has several departments and many employees.
Manage high call volume effortlessly. Compete with larger businesses more effectively with call routing from Access Direct. Make busy signals a thing of the past while your system directs all callers to the right personnel, and deliver a VIP experience to the customers who help grow your business. Call management software solutions help your business manage high call volume, whether you’re a staff of one or 100.

Case Studies: How AccessDirect Can Help Your Business

AccessDirect has customers across many industries across the United States and Canada. Here’s a few examples of situations we’ve helped our customers solve, and how we might be able to help your business.

Case Study 1: A Restaurant

Restaurants are perfectly positioned to take advantage of a VoIP business phone system. AccessDirect worked with one hot new restaurant with phones ringing off the hook. We helped the restaurant’s managers make a great first impression in a cost effective way.

Needing a way to simultaneously assist callers and cut down on the amount of time employees were on the phone, this restaurant contacted AccessDirect for a solution. After discussing their needs and potential solutions, we assisted them in setting up the perfect solution for their restaurant.

The VoIP business phone system we set up provided essential information such as hours of operation and location, which freed up staff members to work with customers in person. Our system also eliminated busy signals and gave incoming callers fast access to a waiting reservationist. With AccessDirect this restaurant is able to impress callers without struggling to keep up with demand.

Case Study 2: An Insurance Agency

AccessDirect helped an insurance agency manage a high volume of incoming callers comprised of existing clients and new customers. The agent and their staff found themselves constantly on the phone, unable to keep up with the important day-to-day tasks the office needed to get done.

We were able to come up with an elegant, cost-effective solution to ensure that their callers could always receive the help they needed. Missed calls would be routed to a menu of options for new quotes, claims, questions or documentation requests. These calls then would be routed to the agency’s corporate call center.

Now callers always had quick access to a waiting professional. Best of all, our insurance client didn’t have to waste precious resources on expensive phone system upgrades. The agent and their staff members can better meet the business’s needs while customers get the personal, professional service they deserve.

Case Study 3: A Movie Theater

How many times does a movie theater gets the same questions, all day, every day? One independent theater needed to free up time for employees to focus on the day-to-day needs of their operation and assist callers by automating answers to commonly asked questions.

AccessDirect helped create a system that gave callers the information they needed through informative greetings that could be updated by the theatre as needed. Callers could select from pre-recorded options for movie times, ticket availability, and pricing, and the staff could focus on running the business.

When this movie theater partnered with AccessDirect, it was able to better serve patrons while freeing staff members’ time. Our VoIP business phone system provided essential information, staff members could stay productive and focused, and customers felt better served.

Contact Access Direct

If your business uses the phone, then it will benefit from AccessDirect.

Save money, boost productivity and better satisfy your customers with a virtual receptionist. You can make your small business seem bigger and get more for your money with a VoIP business phone system from AccessDirect. Choose us, and you’ll get the hands-on personal support your business deserves, with the same service representative every time you call.

Easy. Affordable. Modern. At AccessDirect, we make technology accessible. Get in touch today and let us help you save on phone equipment.