Challenge: A Canadian Caller from Toronto, Ontario called and needed to buy a virtual Canadian local phone number in Oakville (suburb of Toronto) so that a charity in that part of Canada could have a directory with voice mailboxes. The members of the charity needed an affordable way to check voicemails from people who called in for specific members.
Solution: I gave the caller the choice of some local Toronto, Ontario numbers to choose from and I set him up with the AccessDirect DR2 package. This enabled them to have up to 5 voicemail boxes. When someone calls the Canadian local number, they are given a Dial-By-Name Directory and they can choose which volunteer they want to choose from. Each member has their own distinct extension number that they can put on business cards. This allows for better communication with possible contributors to the charity.
Results: The charity organization is very pleased with their solution. They were so happy to have a company cater to their needs and know exactly what he wanted. He was thrilled with the free professional recording and he loves that he pays one low monthly fee which is the same for Canadian customers as it is for US Customers.
