Why a Professional Voice Matters
The best phone greetings present an air of professionalism, and also assist callers just as a live person would. Here’s why that professional voice matters.
Helping Your Employees Cope With Seasonal Changes
As the seasons change, so do our moods. How can you ensure the health of your employees and your bottom line this time of the year?
How to Conduct Meaningful Meetings
How can you prevent your meetings from turning into unproductive get-togethers and channel them into creating results instead?
How to Recover From a Customer Service Disaster
How can you gracefully and graciously recover from a customer service failure without losing heart or losing customers?
Mindfulness Tips for Small Business Owners
We know you want your business to be the best it can be, but sometimes you need to take some time to focus on yourself and find balance.