Customer Service in the Age of Instant Communication
At AccessDirect, many of our customers are new and small businesses who are growing and operating with a very small team. Customer service is key to their…
Company Rebranding Made Easy
The Problem When Shawn called, his company was in the middle of a massive restructuring and company rebranding process. JSTN needed our help and Valerie…
Bluefoot Pirates Convert Leads with New Greeting
New professional voicemail greetings updated for Bluefoot Pirates A few weekends ago, I received an after-hours emergency message from a client…
Employee Spotlight: Valerie Martin
This edition of AccessDirect Employee Spotlight features our newest team member, Valerie Martin! 1. How long have you been with AccessDirect? I joined the company in February of 2014. I was injured on the job and looking for something that would be a safer work environment. Richard put out a notice on Facebook that AD…
Best Business Voicemail Greetings
Create your best business voicemail greetings once you learn some tips & tricks and listen to our live-recorded examples.