Hosted PBX systems allow your customers to call you at one phone number. When they dial in, the PBX system directs their call to the various departments of your company. These phone systems do not require special hardware and allow you to create a professional outbound greeting so customers are always directed correctly.
Hosted IP PBX is sometimes used interchangeably with the term “hosted PBX.”
If your business is still relying on an outdated, inefficient phone system, you’re probably not meeting the needs of your customers and employees. In today’s business world, you need effective communication solutions to help your company grow. A virtual hosted PBX system is just the answer you’re looking for: it’s customizable, maintenance-free, and it scales with you as your company grows. Best of all, there’s no equipment to buy or software to install. It couldn’t be easier!
Essentially, the provider of your virtual hosted PBX system operates or hosts your system, so you do not need an IT team to make your phones work. This highly flexible system can either work with your current phone system or completely replace it. With AccessDirect, your virtual hosted PBX system can work with all of your devices, including landlines and cell phones, so you can communicate in a way that makes sense for you.
AccessDirect’s systems work with any type of phone connection: land line, VoIP, or cell phone. It can even receive faxes! Just think: your clients can send you paperwork, and you won’t even have to buy a fax machine. They will all come straight to your email inbox as PDF files. The only things you need to be able to take advantage of a hosted PBX solution are what you already have: a phone number and an email address. If you normally receive a lot of faxes, imagine the impact a virtual hosted PBX system could have when it comes to reducing the paper flow in your office!
A virtual hosted PBX system is ideal for businesses of any size. Small companies can take advantage of the cost savings and flexibility of these systems to make sure all customers are served. Smaller companies can present a more professional image to callers and can even seem like larger businesses with virtual hosted PBX systems. Growing companies and larger companies can use these systems to more easily adapt outgoing messages and departments as needed and to handle larger call volumes.
These systems also include many features that can make any business more efficient.
A virtual hosted PBX system like AccessDirect is also completely adaptable: extensions can be added or removed, mailbox programming can be changed, and voicemail-to-email notifications can be updated, all with one phone call or by logging in to our online user interface. No technician visits to schedule, no downtime, and no installation charges! The technology behind our systems means your connection to your customers remains steady and reliable no matter how big your business gets, without ever having to deal with costly equipment upgrades or maintenance.
Small business hosted PBX systems are fully virtual, meaning the entire program is hosted on a remote, secure server. This means no new hardware or software for you to purchase or install: the hosted phone system works seamlessly with your existing phone setup – you can even keep your current phone number. Virtual hosted PBX systems do not require a complex infrastructure that could take up a substantial amount of space in an office environment.
A hosted PBX phone system represents one of the most convenient business solutions available, giving you the flexibility that you need to help your business grow while strengthening your communication with your customers. The customizability of a virtual system means AccessDirect can offer you a number of different product packages, all of them able to be built to suit your business.
Additional Available Features
Your virtual hosted PBX package can be customized with a wide variety of options, such as:
The business phone answering systems we provide are affordable and user-friendly. We maintain all the necessary equipment as well as offer timely upgrades at no extra cost to you.
Don’t underestimate the importance of a professional phone greeting for making a positive first impression on your callers. We offer a whole range of business phone greeting templates. We can help you choose a suitable one and record customized greetings on your virtual hosted PBX phone system. Our services can be integrated seamlessly with your company’s existing telephone system. No change in hardware or equipment is needed for this.
It’s easy to set up your system with AccessDirect because we do much of the work for you. Just contact us at 877-599-6500 and let us know about your needs. We’ll answer any questions you may have, review your options, and program your new system.
As a small business ourselves, AccessDirect understands how valuable time is for a business. It’s why we take care of the details so you are saved as much time as possible. Best of all, with AccessDirect, there is no new complex hardware to learn and no training to undergo. Our intuitive features and clear instructions make it easy for you to integrate your new phone system seamlessly into your normal business operations.
If you’d like to see for yourself how a PBX system could work before you commit, try a free demo. It’s a great way to see how a virtual hosted PBX system can work with your business needs, at no cost and with no commitment.
When you’re ready to buy, our online chat features are only a click away — or you can call us at 877-599-6500 for a free consultation to set up your system. Our team goes above and beyond to ensure you get a phone system designed to work for you.
Many companies claim to offer excellent customer service. At AccessDirect, we deliver on our promises. Your hosted PBX phone system includes:
Give your small business a powerfully-featured, customer-centric user interface. Get in touch with us at 877-599-6500 to learn more about our quality virtual hosted PBX systems.
